At SimBitz, we respect the privacy of our site users and are committed to protecting your personal data or personally identifiable information. It is advisable that you read our privacy policy before you start using our website or services so that you’re well aware of how we collect and use your personal information.
Our privacy policy applies to the information that we collect or gather in relation to:
Here it is important to note that this policy supplements other policies on our website and is not in any way intended to override them.
Contact Information
SimBitz operates the site https//www.mobilebitz.co.uk. Our company’s legal name is SimBitz Ltd and the trading name is SimBitz. If you have any questions, concerns, queries or complaints, feel free to contact us on admin@simbitz.co.uk.
Your Responsibility to Provide us with Current and Correct Information
Whether you’re a consumer or business partner, it is your responsibility to provide us with your current and accurate information. You agree that you will keep us informed if you change your personal data during your relationship with SimBitz.
Also, you accept that we at MobileBitz reserve all rights to update the privacy policy at any given time without prior notice.
3rd Party Links
You accept that SimBitz doesn’t control third-party websites, apps or plug-ins on our website and that you cannot hold us liable for privacy breach through other websites. We advise you to carefully read the policy regarding privacy on any 3rd party website that you access from our site.
Personal Information That We Collect
You accept that SimBitz has the right to collect your personally identifiable data. We may gather, use, store and even transfer your personal data (if required by law) such as identity data, contact information, financial data, transaction data, profile data, and technical data (like IP address and login data).
Please note that we at SimBitz also gather, use, as well as share aggregate data like demographic and statistical data for different purposes. Aggregated data is derived from personal data but it is not specific and doesn’t reveal your identity.
If in case you fail to provide us with the information that we need about you, we may not be able to successfully perform the contract and it may cancel the service or product that you want from us.
How We Gather Information About You?
At SimBitz, we use a variety of methods for information collection. These include:
We may collect your personal data through direct interaction such as by filling our contact form or corresponding with us via phone, email, post or otherwise.
With the help of cookies we collect your website browsing data. Such as what pages you visit frequently, the device you use to access our site and other activities on our website. Please note that Google Analytics uses 1st party cookies for tracking user interactions. These cookies are used for information collection about how users use our website. The information collected is then compiled into reports which help us improve our website. The reports provided to us by Google Analytics disclose site trends generally without specifying any site user’s name. If you like you can choose to quit Google Analytics. This decision will not affect your site browsing experience.
We may also collect information about you through third parties and public sources.
How We at SimBitz Use Your Collected Information?
At SimBitz, we are dedicated to providing our site and service users with useful content and quality services that meet your expectations, and this is possible when we have comprehensive information about you collected from you and from other sources.
We only use your personally identifiable data:
In general, we don’t rely on consent as a legal basis for processing your personally identifiable data other than in relation to sending 3rd party direct marketing communications to you via SMS or email.
We shall use your data for the following purposes:
Change of Purpose
At SimBitz, we only collect information about you for the purposes declared unless we think that we may need to use it for any other reason. However, that reason may be compatible with the original purpose. But if we require your personal information for an unrelated purpose, we shall notify you.
International Transfers
We don’t transfer personal data that we collect from or about you outside EEA (European Economic Area).
Data Security
To prevent your data from being lost, accessed by unauthorised users, disclosed or manipulated, we have proper security measures in place. Only authorised staff members are allowed to use the information in confidentiality.
Data Retention
We’ll only retain your personal information as look as it fulfils our purposes and satisfies our requirements. However, to stay in compliance with the law, we have to retain basic information about you such as your contact number, financial & transaction data for 6 years at least for tax purposes.
Your Legal Rights
Under specific circumstances, the data protection law gives you the following rights:
